Home Docs Changelog Download Pricing Customer Portal Community Contact

How to urgently abort an ongoing email sending process?
I generated a batch of emails using SQLMessenger and sending has already started. However, I noticed that I entered incorrect query parameters, which resulted in wrong content in some emails. What should I do to stop the sending immediately in this situation?
Re: How to urgently abort an ongoing email sending process

You can urgently abort the email sending process by following the steps below.

Step 1: Disable the email account in the Email Account Manager . After the email account is disabled, the system will pause sending any emails using the specified account.

Open Email Account Manager

Open Email Account Manager

Disable the email account

Disable the email account in the Email Account Manager


Step 2: Locate the unsent emails (with status "Waiting for send") in the Outbox of Email & Message Manager, then cancel sending for these emails.

Open Email & Message Manager

Open Email & Message Manager

Cancel email sending

Select the emails to cancel in the Outbox, then click the Cancel Sending button to abort sending these emails


Step 3: Enable the email account in the Email Account Manager .

Enable the email account

Last updated on August 20, 2026

Cookie Settings

We use cookies to enhance your browsing experience, serve personalized content, and analyze our traffic. By clicking "Accept All", you consent to our use of cookies in accordance with our Cookie Policy.

You can change your preferences at any time by clicking on "Cookie Settings" in the website footer.

Cookie Preferences

Manage your cookie preferences. You can enable or disable different types of cookies below. Necessary cookies cannot be disabled as they are required for the website to function properly.

Necessary Cookies

Always active

These cookies are essential for the website to function and cannot be switched off. They are usually only set in response to actions made by you such as setting your privacy preferences, logging in or filling in forms.

Preferences Cookies

Makes the site easier to use

These cookies allow the website to remember choices you make and provide enhanced, more personal features.

Analytics Cookies

Helps us improve our website

These cookies help us understand how visitors interact with our website, which helps us improve our products and services.

Marketing Cookies

Used to track visitors across websites

These cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging.

Send us a message